Job description
You'll be the friendly voice of Wookco, solving booking questions and helping travelers have a smooth, low-impact trip.
What you'll do
- Answer traveler questions by chat, email and phone
- Resolve booking changes with partners
- Support our 24/7 emergency line on rotation
- Share common issues with the product team
What you'll need
- Fluent Thai and English
- 1+ years in customer service or hospitality
- Calm, kind and solution-focused
- Able to work shifts in Phuket
Job information
- Job title
- Customer Support Specialist (Thai/English)
- Employment type
- Full-time
- Department
- Customer Experience
- Work location
- Phuket, Thailand (On-site)
- Posted date
- 1 week ago