24/7 Priority Emergency Support
In Need of Immediate On-Trip Assistance?
Our emergency team is available around the clock for travelers with an active Wookco booking.
Global / US Headquarters
+1 (800) WOOKCO-HELP
Southeast Asia
+66 2 XXX XXXX
WhatsApp / Emergency Live Chat
Fastest when calling isn't possible
What counts as an emergency
Medical Accidents & Safety Hazards
Injuries, illness, or any situation where you or others feel unsafe.
Vehicle Breakdown (EV Transfers)
Your EV transfer has broken down, is badly delayed, or hasn't arrived.
Last-minute Host Cancellations or Unreachable Vendors
Your host cancelled on the day or the partner can't be reached.
SOS protocol
Always: 1. Ensure safety → 2. Contact local emergency services → 3. Alert the Wookco Emergency Team.
- 1. Move away from immediate danger and check for injuries.
- 2. Call local emergency services (911 US, 1669 Thailand, 112 EU).
- 3. Call the Wookco Emergency Team with your booking reference.
- 4. Keep your phone on so we can coordinate with your host and insurer.